:root {
  color-scheme: dark;
  --bg: #070b0f;
  --surface: #0d1319;
  --surface-2: #111a22;
  --line: rgba(255,255,255,.1);
  --line-strong: rgba(255,255,255,.18);
  --text: #f5f7f8;
  --muted: #98a7b3;
  --soft: #c9d1d7;
  --amber: #f0b95e;
  --amber-2: #ffd48d;
  --cyan: #45d3e5;
  --green: #48d493;
  --red: #ff6f78;
  --shadow: 0 26px 80px rgba(0,0,0,.34);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;
}

* { box-sizing: border-box; }
html { min-width: 320px; background: var(--bg); }
body { margin: 0; min-height: 100vh; color: var(--text); background: radial-gradient(circle at 18% 10%, rgba(69,211,229,.08), transparent 28%), radial-gradient(circle at 82% 0%, rgba(240,185,94,.08), transparent 24%), var(--bg); }
button, input, select, textarea { font: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
a { color: inherit; text-decoration: none; }
.hidden { display: none !important; }
.backdrop { position: fixed; inset: 0; pointer-events: none; opacity: .3; background-image: linear-gradient(rgba(255,255,255,.025) 1px, transparent 1px), linear-gradient(90deg, rgba(255,255,255,.025) 1px, transparent 1px); background-size: 46px 46px; mask-image: linear-gradient(to bottom, #000, transparent 80%); }
.eyebrow { margin: 0 0 7px; color: var(--amber); font: 700 .68rem/1.2 ui-monospace, SFMono-Regular, Consolas, monospace; letter-spacing: .17em; }
.muted { color: var(--muted); }
.brand { display: inline-flex; align-items: center; gap: 13px; }
.brand-mark { display: grid; width: 43px; height: 43px; place-items: center; border: 1px solid rgba(240,185,94,.58); border-radius: 12px; color: #171006; background: linear-gradient(145deg, var(--amber-2), #d99734); box-shadow: 0 8px 30px rgba(240,185,94,.16); font: 900 .88rem/1 ui-monospace, monospace; }
.brand strong, .brand small { display: block; }
.brand strong { letter-spacing: .04em; }
.brand small { margin-top: 2px; color: var(--muted); font-size: .68rem; letter-spacing: .08em; text-transform: uppercase; }
.brand.compact .brand-mark { width: 38px; height: 38px; border-radius: 10px; }

.auth-screen { position: relative; z-index: 1; display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(340px, .65fr); min-height: 100vh; }
.auth-brand { display: flex; flex-direction: column; justify-content: space-between; padding: clamp(34px, 6vw, 82px); border-right: 1px solid var(--line); }
.auth-message { max-width: 760px; margin: 80px 0 50px; }
.auth-message h1 { max-width: 700px; margin: 0; font-size: clamp(2.5rem, 6vw, 5.4rem); line-height: .97; letter-spacing: -.06em; }
.auth-message > p:last-child { max-width: 670px; margin: 28px 0 0; color: var(--soft); font-size: clamp(1rem, 1.5vw, 1.18rem); line-height: 1.75; }
.boundary-list { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.boundary-list article { display: grid; grid-template-columns: 32px 1fr; gap: 12px; padding: 18px; border: 1px solid var(--line); border-radius: 14px; background: rgba(255,255,255,.025); }
.boundary-list article > span { color: var(--amber); font: 700 .68rem/1.5 ui-monospace, monospace; }
.boundary-list strong { font-size: .82rem; }
.boundary-list p { margin: 7px 0 0; color: var(--muted); font-size: .74rem; line-height: 1.55; }
.auth-card { align-self: center; width: min(430px, calc(100% - 48px)); margin: 24px auto; padding: clamp(28px, 4vw, 46px); border: 1px solid var(--line-strong); border-radius: 20px; background: rgba(13,19,25,.9); box-shadow: var(--shadow); backdrop-filter: blur(24px); }
.auth-card h2 { margin: 0; font-size: 2rem; letter-spacing: -.04em; }
.auth-card > .muted { margin: 12px 0 26px; line-height: 1.6; }
.security-note { display: grid; grid-template-columns: 23px 1fr; gap: 9px; margin: 24px 0 0; color: var(--muted); font-size: .72rem; line-height: 1.55; }
.security-note span { display: grid; width: 20px; height: 20px; place-items: center; border-radius: 50%; color: var(--green); background: rgba(72,212,147,.09); }
.portal-trust { margin-top: 18px; padding: 16px; border: 1px solid rgba(72,212,147,.24); border-radius: 13px; background: rgba(72,212,147,.05); }
.portal-trust strong { color: var(--text); font-size: .82rem; }
.portal-trust p { margin: 7px 0 11px; color: var(--muted); font-size: .73rem; line-height: 1.55; }
.portal-trust nav { display: flex; flex-wrap: wrap; gap: 7px 14px; }
.portal-trust a { color: var(--amber); font-size: .72rem; text-decoration: underline; text-underline-offset: 3px; }

.form-stack, .form-grid { display: grid; gap: 15px; }
.form-grid { grid-template-columns: repeat(2, minmax(0,1fr)); }
.form-grid .wide { grid-column: 1 / -1; }
label { display: grid; gap: 7px; color: var(--soft); font-size: .75rem; font-weight: 650; }
input, select, textarea { width: 100%; min-width: 0; border: 1px solid var(--line-strong); border-radius: 10px; outline: 0; color: var(--text); background: #090e13; padding: 12px 13px; transition: border-color .18s, box-shadow .18s; }
textarea { resize: vertical; line-height: 1.5; }
input:focus, select:focus, textarea:focus { border-color: rgba(69,211,229,.72); box-shadow: 0 0 0 3px rgba(69,211,229,.09); }
.button { display: inline-flex; min-height: 42px; align-items: center; justify-content: center; border: 1px solid transparent; border-radius: 10px; padding: 0 16px; cursor: pointer; color: var(--text); background: transparent; font-size: .78rem; font-weight: 750; transition: transform .16s, border-color .16s, background .16s; }
.button:hover { transform: translateY(-1px); }
.button:disabled { cursor: wait; opacity: .55; transform: none; }
.button.primary { color: #171006; background: linear-gradient(135deg, var(--amber-2), #d99a3f); box-shadow: 0 8px 25px rgba(240,185,94,.12); }
.button.secondary { border-color: rgba(69,211,229,.35); color: var(--cyan); background: rgba(69,211,229,.07); }
.button.ghost { border-color: var(--line); background: rgba(255,255,255,.025); }
.button.danger { border-color: rgba(255,111,120,.4); color: #ff9aa1; background: rgba(255,111,120,.1); }
.button.small { min-height: 34px; padding: 0 11px; font-size: .7rem; }
.text-button { border: 0; padding: 4px; cursor: pointer; color: var(--cyan); background: none; font-size: .76rem; }

.app-shell { position: relative; z-index: 1; display: grid; grid-template-columns: 250px 1fr; min-height: 100vh; }
.sidebar { position: fixed; inset: 0 auto 0 0; z-index: 20; display: flex; width: 250px; flex-direction: column; padding: 26px 18px; border-right: 1px solid var(--line); background: rgba(8,12,16,.94); backdrop-filter: blur(18px); }
.side-nav { display: grid; gap: 5px; margin: 44px 0; }
.side-nav button { display: grid; grid-template-columns: 25px 1fr auto; align-items: center; border: 1px solid transparent; border-radius: 10px; padding: 12px; text-align: left; cursor: pointer; color: var(--muted); background: transparent; font-size: .77rem; }
.side-nav button span { color: #65717b; font: .62rem ui-monospace, monospace; }
.side-nav button:hover, .side-nav button.active { border-color: var(--line); color: var(--text); background: rgba(255,255,255,.035); }
.side-nav button.active span { color: var(--amber); }
.sidebar-boundary { display: grid; grid-template-columns: 12px 1fr; gap: 10px; margin-top: auto; padding: 14px; border: 1px solid rgba(72,212,147,.16); border-radius: 11px; background: rgba(72,212,147,.035); }
.status-dot { width: 8px; height: 8px; margin-top: 4px; border-radius: 50%; background: var(--green); box-shadow: 0 0 14px var(--green); }
.sidebar-boundary strong, .sidebar-boundary small { display: block; }
.sidebar-boundary strong { font-size: .68rem; }
.sidebar-boundary small { margin-top: 4px; color: var(--muted); font-size: .62rem; }
.workspace { grid-column: 2; min-width: 0; }
.topbar { position: sticky; top: 0; z-index: 10; display: flex; min-height: 80px; align-items: center; justify-content: space-between; gap: 20px; padding: 15px 30px; border-bottom: 1px solid var(--line); background: rgba(7,11,15,.84); backdrop-filter: blur(18px); }
.topbar h1 { margin: 0; font-size: 1.08rem; }
.account-menu { display: flex; align-items: center; gap: 14px; }
.account-copy { text-align: right; }
.account-copy strong, .account-copy small { display: block; }
.account-copy strong { max-width: 280px; overflow: hidden; text-overflow: ellipsis; font-size: .73rem; }
.account-copy small { margin-top: 3px; color: var(--muted); font-size: .64rem; }
.menu-button { display: none; border: 1px solid var(--line); border-radius: 8px; color: var(--text); background: transparent; padding: 7px 10px; }
.content { width: min(1460px, 100%); margin: 0 auto; padding: 30px; }
.view { display: none; }
.view.active { display: block; animation: reveal .22s ease-out; }
@keyframes reveal { from { opacity: 0; transform: translateY(4px); } }
.hero-panel { display: flex; min-height: 220px; align-items: flex-end; justify-content: space-between; gap: 30px; padding: clamp(27px, 4vw, 48px); border: 1px solid var(--line-strong); border-radius: 18px; background: linear-gradient(125deg, rgba(240,185,94,.11), transparent 42%), linear-gradient(310deg, rgba(69,211,229,.08), transparent 38%), var(--surface); box-shadow: var(--shadow); }
.hero-panel h2 { max-width: 800px; margin: 0; font-size: clamp(2rem, 4.5vw, 4.4rem); line-height: 1; letter-spacing: -.055em; }
.hero-panel p:last-child { max-width: 750px; margin: 18px 0 0; color: var(--soft); line-height: 1.65; }
.edition-badge { display: grid; min-width: 120px; height: 120px; place-items: center; border: 1px solid rgba(240,185,94,.32); border-radius: 50%; color: var(--amber-2); background: rgba(240,185,94,.05); box-shadow: inset 0 0 35px rgba(240,185,94,.05); font: 700 .78rem ui-monospace, monospace; letter-spacing: .13em; }
.metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0,1fr)); gap: 12px; margin: 16px 0; }
.metric { padding: 20px; border: 1px solid var(--line); border-radius: 13px; background: rgba(255,255,255,.025); }
.metric span { color: var(--muted); font-size: .68rem; text-transform: uppercase; letter-spacing: .08em; }
.metric strong { display: block; margin-top: 10px; font-size: 1.55rem; letter-spacing: -.04em; }
.two-column { display: grid; grid-template-columns: minmax(0,1.25fr) minmax(340px,.75fr); gap: 16px; }
.panel { margin-bottom: 16px; padding: 24px; border: 1px solid var(--line); border-radius: 15px; background: var(--surface); }
.panel h2 { margin: 0; font-size: 1.2rem; letter-spacing: -.03em; }
.panel-heading, .section-intro { display: flex; align-items: center; justify-content: space-between; gap: 20px; }
.section-intro { margin-bottom: 22px; padding: 15px 2px; }
.section-intro h2 { margin: 0; font-size: clamp(1.8rem, 3vw, 2.8rem); letter-spacing: -.05em; }
.section-intro p:last-child { max-width: 790px; margin: 12px 0 0; color: var(--muted); line-height: 1.65; }
.record-list { display: grid; gap: 9px; margin-top: 18px; }
.record { display: flex; align-items: center; justify-content: space-between; gap: 14px; padding: 14px; border: 1px solid var(--line); border-radius: 10px; background: rgba(255,255,255,.02); }
.record strong, .record small { display: block; }
.record small { margin-top: 4px; color: var(--muted); font-size: .68rem; }
.record > span { color: var(--amber-2); font: 700 .68rem ui-monospace, monospace; }
.record-actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 8px; }
.empty-state { padding: 28px 14px; border: 1px dashed var(--line-strong); border-radius: 11px; text-align: center; color: var(--muted); font-size: .78rem; }
.steps { display: grid; gap: 10px; margin: 20px 0 0; padding: 0; list-style: none; }
.steps li { display: grid; grid-template-columns: 31px 1fr; gap: 11px; }
.steps li > span { display: grid; width: 27px; height: 27px; place-items: center; border-radius: 8px; color: var(--amber); background: rgba(240,185,94,.08); font: .65rem ui-monospace, monospace; }
.steps strong { font-size: .76rem; }
.steps p { margin: 4px 0 0; color: var(--muted); font-size: .7rem; line-height: 1.5; }
.accent-panel { border-color: rgba(69,211,229,.24); background: linear-gradient(110deg, rgba(69,211,229,.06), transparent 48%), var(--surface); }
.inline-form { display: grid; grid-template-columns: 1fr auto; align-items: end; gap: 12px; }
.form-help { margin: 12px 0 0; color: var(--muted); font-size: .7rem; }
.entitlement-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 15px; }
.entitlement-card { padding: 23px; border: 1px solid var(--line); border-radius: 15px; background: var(--surface); }
.entitlement-head { display: flex; justify-content: space-between; gap: 15px; }
.entitlement-head h3 { margin: 0; }
.status-chip, .privacy-chip, .danger-chip { display: inline-flex; align-items: center; border: 1px solid var(--line); border-radius: 999px; padding: 7px 10px; font: 700 .62rem ui-monospace, monospace; text-transform: uppercase; letter-spacing: .08em; }
.status-chip.active { border-color: rgba(72,212,147,.28); color: var(--green); }
.status-chip.ready { border-color: rgba(240,185,94,.3); color: var(--amber); }
.status-chip.expired, .status-chip.revoked, .danger-chip { border-color: rgba(255,111,120,.3); color: var(--red); }
.privacy-chip { border-color: rgba(69,211,229,.27); color: var(--cyan); }
.entitlement-meta { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; margin: 18px 0; }
.entitlement-meta div { padding: 10px; border-radius: 8px; background: rgba(255,255,255,.025); }
.entitlement-meta span, .entitlement-meta strong { display: block; }
.entitlement-meta span { color: var(--muted); font-size: .58rem; text-transform: uppercase; }
.entitlement-meta strong { margin-top: 5px; font-size: .72rem; }
.device-list { display: grid; gap: 7px; margin: 14px 0; }
.device-row { display: grid; grid-template-columns: 1fr auto; align-items: center; gap: 10px; padding: 10px; border: 1px solid var(--line); border-radius: 8px; }
.device-row strong, .device-row small { display: block; }
.device-row strong { font-size: .72rem; }
.device-row small { margin-top: 3px; color: var(--muted); font: .61rem ui-monospace, monospace; }
.device-form { display: grid; grid-template-columns: .7fr 1.3fr auto; gap: 8px; margin-top: 15px; padding-top: 15px; border-top: 1px solid var(--line); }
.device-form input { font-size: .72rem; }
.reseller-layout { grid-template-columns: .9fr 1.1fr; }
.table-wrap { overflow: auto; margin-top: 18px; }
table { width: 100%; border-collapse: collapse; font-size: .72rem; }
th, td { padding: 12px 10px; border-bottom: 1px solid var(--line); text-align: left; white-space: nowrap; }
th { color: var(--muted); font-size: .62rem; text-transform: uppercase; letter-spacing: .08em; }
.admin-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 16px; }
.danger-panel { border-color: rgba(255,111,120,.22); }
.mfa-panel { display: flex; align-items: center; justify-content: space-between; gap: 24px; border-color: rgba(69,211,229,.24); background: linear-gradient(110deg, rgba(69,211,229,.055), transparent 50%), var(--surface); }
.mfa-actions { min-width: min(100%, 360px); }
.mfa-code-form { display: grid; grid-template-columns: 1fr auto; gap: 8px; }
.admin-records { display: grid; gap: 18px; margin-top: 20px; }
.admin-record-group h3 { margin: 0 0 9px; color: var(--soft); font-size: .78rem; }
.record-id { color: var(--muted); font: .61rem ui-monospace, Consolas, monospace; }
.boundary-cards { display: grid; gap: 11px; margin-top: 18px; }
.boundary-cards article { padding: 17px; border: 1px solid var(--line); border-radius: 11px; background: rgba(255,255,255,.02); }
.boundary-cards span { font: 700 .62rem ui-monospace, monospace; letter-spacing: .09em; }
.boundary-cards .good { color: var(--green); }
.boundary-cards .online { color: var(--cyan); }
.boundary-cards h3 { margin: 8px 0; font-size: .86rem; }
.boundary-cards p { margin: 0; color: var(--muted); font-size: .7rem; line-height: 1.6; }
.toast { position: fixed; z-index: 100; right: 22px; bottom: 22px; max-width: 420px; padding: 13px 16px; border: 1px solid var(--line-strong); border-radius: 10px; opacity: 0; pointer-events: none; color: var(--text); background: #111820; box-shadow: var(--shadow); transform: translateY(12px); transition: .2s; font-size: .75rem; }
.toast.show { opacity: 1; transform: none; }
.toast.error { border-color: rgba(255,111,120,.4); color: #ffc0c5; }
.secret-dialog { width: min(650px, calc(100% - 30px)); border: 1px solid var(--line-strong); border-radius: 17px; color: var(--text); background: #0d141b; box-shadow: var(--shadow); }
.secret-dialog::backdrop { background: rgba(0,0,0,.72); backdrop-filter: blur(5px); }
.secret-dialog form { position: relative; padding: 16px; }
.secret-dialog h2 { margin: 0; font-size: 1.7rem; }
.secret-qr { display: grid; margin-top: 18px; place-items: center; }
.secret-qr img { width: min(280px, 100%); height: auto; padding: 12px; border-radius: 12px; background: #fff; }
.secret-dialog textarea { margin-top: 15px; min-height: 150px; font: .74rem/1.55 ui-monospace, Consolas, monospace; }
.dialog-close { position: absolute; top: 4px; right: 4px; border: 0; cursor: pointer; color: var(--muted); background: transparent; font-size: 1.7rem; }
.dialog-actions { display: flex; justify-content: flex-end; gap: 9px; margin-top: 13px; }

.nav-badge { justify-self: end; min-width: 19px; padding: 2px 6px; border-radius: 999px; color: #171006; background: var(--amber); font-size: .57rem; text-align: center; }
.notification-center { position: relative; }
.notification-button { position: relative; min-height: 36px; border: 1px solid var(--line); border-radius: 9px; padding: 0 13px; cursor: pointer; color: var(--soft); background: rgba(255,255,255,.025); font-size: .7rem; font-weight: 700; }
.notification-badge { position: absolute; top: -7px; right: -7px; min-width: 19px; padding: 2px 5px; border: 2px solid var(--bg); border-radius: 999px; color: #171006; background: var(--amber); font-size: .58rem; }
.notification-panel { position: absolute; z-index: 30; top: 45px; right: 0; width: min(390px, calc(100vw - 30px)); max-height: min(620px, 75vh); overflow: auto; border: 1px solid var(--line-strong); border-radius: 13px; background: #0d141b; box-shadow: var(--shadow); }
.notification-heading { position: sticky; top: 0; z-index: 1; display: flex; align-items: center; justify-content: space-between; padding: 15px; border-bottom: 1px solid var(--line); background: #0d141b; }
.notification-list { display: grid; padding: 8px; }
.notification-item { display: grid; gap: 5px; border: 0; border-bottom: 1px solid var(--line); padding: 12px; text-align: left; cursor: pointer; color: var(--text); background: transparent; }
.notification-item:hover { background: rgba(255,255,255,.035); }
.notification-item.unread { border-left: 3px solid var(--amber); background: rgba(240,185,94,.045); }
.notification-item strong { font-size: .73rem; }
.notification-item span, .notification-item small { color: var(--muted); font-size: .65rem; line-height: 1.45; }

.support-filters { display: flex; align-items: end; gap: 12px; }
.support-filters label { width: min(240px, 100%); }
.support-layout { display: grid; grid-template-columns: minmax(280px,.65fr) minmax(0,1.35fr); gap: 16px; align-items: start; }
.support-index, .support-detail { min-width: 0; }
.support-detail { min-height: 320px; }
.ticket-index-list { display: grid; gap: 8px; margin-top: 18px; }
.ticket-index-item { display: grid; gap: 8px; width: 100%; border: 1px solid var(--line); border-radius: 11px; padding: 14px; text-align: left; cursor: pointer; color: var(--text); background: rgba(255,255,255,.018); }
.ticket-index-item:hover, .ticket-index-item.active { border-color: rgba(69,211,229,.35); background: rgba(69,211,229,.055); }
.ticket-index-item.unread { border-left: 4px solid var(--amber); }
.ticket-index-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; }
.ticket-index-top strong { font-size: .76rem; line-height: 1.4; }
.ticket-index-top .status-chip { flex: none; padding: 4px 7px; font-size: .53rem; }
.ticket-index-meta { color: var(--muted); font-size: .62rem; line-height: 1.4; }
.status-chip.new, .status-chip.waiting_support { border-color: rgba(240,185,94,.3); color: var(--amber); }
.status-chip.under_review { border-color: rgba(69,211,229,.3); color: var(--cyan); }
.status-chip.waiting_customer { border-color: rgba(120,160,255,.3); color: #9ebcff; }
.status-chip.resolved, .status-chip.closed { border-color: rgba(72,212,147,.25); color: var(--green); }

.ticket-letterhead { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; padding-bottom: 18px; border-bottom: 1px solid var(--line); }
.ticket-letterhead h2 { font-size: clamp(1.3rem,2vw,2rem); }
.ticket-letterhead p:last-child { margin: 9px 0 0; color: var(--muted); font-size: .72rem; }
.ticket-facts { display: grid; grid-template-columns: repeat(3,1fr); gap: 8px; margin: 14px 0; }
.ticket-facts span { display: grid; gap: 5px; padding: 10px; border-radius: 8px; color: var(--muted); background: rgba(255,255,255,.025); font-size: .59rem; text-transform: uppercase; }
.ticket-facts strong { color: var(--soft); font-size: .67rem; text-transform: none; }
.ticket-control-form { display: grid; grid-template-columns: repeat(3,minmax(0,1fr)) auto; align-items: end; gap: 8px; margin: 15px 0; padding: 14px; border: 1px solid rgba(69,211,229,.2); border-radius: 10px; background: rgba(69,211,229,.035); }
.official-thread { display: grid; gap: 16px; margin: 18px 0; }
.official-message { overflow: hidden; border: 1px solid var(--line-strong); border-radius: 12px; background: #f8fafc; color: #172033; }
.official-message header { padding: 14px 18px; border-bottom: 1px solid #dbe2ea; background: #eef2f6; }
.official-message dl { display: grid; gap: 5px; margin: 0; font-size: .67rem; }
.official-message dl div { display: grid; grid-template-columns: 62px 1fr; gap: 8px; }
.official-message dt { color: #64748b; }
.official-message dd { min-width: 0; margin: 0; overflow-wrap: anywhere; font-weight: 600; }
.official-body { min-height: 100px; padding: 20px; color: #172033; font-size: .78rem; line-height: 1.7; overflow-wrap: anywhere; }
.official-body p:first-child { margin-top: 0; }
.official-body p:last-child { margin-bottom: 0; }
.official-body blockquote { margin: 13px 0; border-left: 3px solid #d99a3f; padding: 7px 13px; color: #475569; background: #f1f5f9; }
.official-body a { color: #087a91; text-decoration: underline; }
.official-body .support-color-amber { color: #b56d00; }
.official-body .support-color-cyan { color: #087a91; }
.official-body .support-color-green { color: #087a55; }
.official-body .support-color-red { color: #c5303b; }
.official-body .support-color-slate { color: #334155; }
.support-attachments { display: grid; grid-template-columns: repeat(auto-fill,minmax(130px,1fr)); gap: 9px; padding: 0 18px 18px; }
.support-attachment { overflow: hidden; border: 1px solid #dbe2ea; border-radius: 8px; color: #334155; background: #fff; }
.support-attachment img { display: block; width: 100%; height: 95px; object-fit: cover; background: #e2e8f0; }
.support-attachment span { display: block; padding: 8px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: .62rem; }

.support-compose { margin-top: 18px; }
.editor-field { display: grid; gap: 0; }
.editor-label { margin-bottom: 7px; color: var(--soft); font-size: .75rem; font-weight: 650; }
.editor-toolbar { display: flex; flex-wrap: wrap; align-items: center; gap: 5px; border: 1px solid var(--line-strong); border-bottom: 0; border-radius: 10px 10px 0 0; padding: 7px; background: #101820; }
.editor-toolbar button { min-width: 34px; height: 31px; border: 1px solid var(--line); border-radius: 6px; cursor: pointer; color: var(--soft); background: rgba(255,255,255,.025); font-size: .67rem; }
.editor-toolbar button:hover { border-color: rgba(69,211,229,.4); color: var(--cyan); }
.editor-toolbar label { display: flex; align-items: center; gap: 5px; margin-left: auto; font-size: .62rem; }
.editor-toolbar input[type=color] { width: 31px; height: 27px; border: 0; padding: 2px; }
.editor-toolbar select { width: auto; min-width: 75px; height: 29px; border-radius: 6px; padding: 3px 7px; font-size: .62rem; }
.rich-editor { min-height: 190px; max-height: 480px; overflow: auto; border: 1px solid var(--line-strong); border-radius: 0; outline: 0; padding: 14px; color: var(--text); background: #090e13; font-size: .78rem; line-height: 1.65; }
.rich-editor:focus { border-color: rgba(69,211,229,.72); box-shadow: 0 0 0 3px rgba(69,211,229,.09); }
.rich-editor:empty::before { content: attr(data-placeholder); pointer-events: none; color: #63717c; }
.editor-status { display: flex; justify-content: flex-end; border: 1px solid var(--line-strong); border-top: 0; border-radius: 0 0 10px 10px; padding: 6px 9px; color: var(--red); background: #090e13; font-size: .61rem; }
.editor-status .valid { color: var(--green); }
.support-reply-form { display: grid; gap: 13px; margin-top: 22px; padding-top: 20px; border-top: 1px solid var(--line); }
.reply-limit { display: flex; justify-content: space-between; gap: 12px; color: var(--muted); font-size: .66rem; }
.reply-limit strong { color: var(--amber); }
.reply-locked, .resolution-note { margin-top: 18px; padding: 15px; border: 1px solid var(--line); border-radius: 10px; color: var(--muted); background: rgba(255,255,255,.02); }
.reply-locked strong, .resolution-note strong { color: var(--soft); }
.reply-locked p, .resolution-note p { margin: 7px 0 0; font-size: .7rem; line-height: 1.55; }

@media (max-width: 1050px) {
  .auth-screen { grid-template-columns: 1fr; }
  .auth-brand { min-height: 60vh; border-right: 0; border-bottom: 1px solid var(--line); }
  .auth-card { margin: 55px auto; }
  .metric-grid { grid-template-columns: repeat(2, 1fr); }
  .two-column, .reseller-layout { grid-template-columns: 1fr; }
  .entitlement-grid { grid-template-columns: 1fr; }
}

@media (max-width: 760px) {
  .boundary-list { grid-template-columns: 1fr; }
  .auth-message { margin: 60px 0 35px; }
  .app-shell { display: block; }
  .sidebar { transform: translateX(-102%); transition: transform .2s; box-shadow: var(--shadow); }
  .sidebar.open { transform: none; }
  .workspace { min-width: 0; }
  .menu-button { display: block; }
  .topbar { padding: 12px 16px; }
  .topbar > div:nth-child(2) { flex: 1; }
  .account-copy { display: none; }
  .content { padding: 18px 14px; }
  .hero-panel { min-height: 310px; align-items: flex-start; flex-direction: column; }
  .edition-badge { min-width: 82px; width: 82px; height: 82px; }
  .metric-grid, .admin-grid { grid-template-columns: 1fr; }
  .panel, .entitlement-card { padding: 18px; }
  .inline-form, .device-form { grid-template-columns: 1fr; }
  .form-grid { grid-template-columns: 1fr; }
  .form-grid .wide { grid-column: auto; }
  .section-intro { align-items: flex-start; flex-direction: column; }
  .mfa-panel { align-items: stretch; flex-direction: column; }
  .mfa-code-form { grid-template-columns: 1fr; }
  .support-layout { grid-template-columns: 1fr; }
  .support-filters { align-items: stretch; flex-direction: column; }
  .support-filters label { width: 100%; }
  .ticket-control-form, .ticket-facts { grid-template-columns: 1fr; }
  .reply-limit { flex-direction: column; }
}